At NewFed Mortgage, we’re all in — on growth, on operational excellence, and on delivering a streamlined, customer-first mortgage experience. Our latest NewFed Mortgage leadership updates reflect that commitment by strengthening our infrastructure and empowering our teams to scale with confidence and care.
A Leadership Structure Built for Efficiency and Expansion
As our national footprint expands and our service offerings evolve, having the right people in the right roles has never been more important. These NewFed Mortgage leadership updates are a strategic investment in our people and our process — built to support every stage of the mortgage lifecycle while making life easier for both our team members and our clients.
Pam Silver: VP of Loan Operations & Development
Pam now oversees Processing, Loan Opening, and our Loan Officer Assistant team, in addition to continuing her leadership of Learning & Development. This alignment ensures that training programs are not only best-in-class but also directly connected to day-to-day loan operations. The result? Improved efficiency, greater accuracy, and a faster, smoother mortgage experience for our borrowers and partners.
Cheri Wright: VP of Fulfillment & Credit Risk Operations
Cheri, a consistent pillar of our Underwriting team, now leads Closing and Post-Closing as well — giving her full visibility into the entire fulfillment process. This move allows us to maintain quality and consistency from credit decision to investor delivery, reinforcing our commitment to excellence through every loan we fund.
Eric Portnoy: EVP, National Sales Operations
Eric steps into a newly elevated role as the national field leader of our sales organization. With a focus on performance, accountability, and production support, Eric will serve as a key driver of originator success. His thoughtful leadership ensures that our sales force is equipped and empowered at every level, every day.
Hans Plum: EVP, National Strategic Sales & Growth
Hans will lead our efforts in scaling smart — supporting market expansion, sales infrastructure, and onboarding processes that help us grow the right way. His ability to turn strategy into action makes him a cornerstone of our future-forward sales organization.
Why These NewFed Mortgage Leadership Updates Matter
These promotions are more than just title updates — they represent our continued momentum as a company. They reinforce our culture of empowerment, collaboration, and progress. And they reflect the values we’ve upheld since day one:
Integrity in Execution – Every decision we make is grounded in what’s best for our borrowers, our partners, and our people.
Innovation with Purpose – We embrace change when it drives smarter, faster, more efficient solutions.
Family at the Core – We support one another like family, creating a culture where people thrive — not just work.
By aligning leadership with the evolving needs of our departments and our customers, we’re ensuring that our growth is intentional, sustainable, and deeply rooted in service.
Looking Ahead
As NewFed Mortgage continues to grow across the country, we remain committed to the same core promise: making the mortgage process better — for everyone involved. Whether you’re a first-time homebuyer, a seasoned investor, or a loan officer looking for a supportive home base, our team is built to support you every step of the way.
Please join us in congratulating Pam, Cheri, Eric, and Hans on their well-earned promotions. We’re confident that with their leadership, the best is yet to come.
Ready to learn more about the people behind the process?
Explore who we are and how we work by reaching out today! Whether you’re a homebuyer, an industry partner, or on the hunt for your next career move – we’re just a phone call away. Reach out at (877) 639-3331 or click the button below.
