At NewFed Mortgage, Momentum is our word for 2025. It captures the spirit of steady progress — moving forward with purpose, together. And for this quarter, our rally cry is Momentum in Motion: a reminder that momentum isn’t just an idea, it’s an action.
This past week, we came together for our all-company Town Hall — the first in over a year and a half. It was more than just an update; it was a conversation built on communication and collaboration. Across departments, leaders shared the progress we’ve made so far this year and how we’re working in unison to reach our year-end production goal.
The story that emerged was clear: momentum is alive across every part of NewFed, and when we move together, the impact multiplies.
Helping More Families Home
Momentum starts with the people we serve. So far this year, nearly 900 families have already chosen NewFed to guide them into homeownership — almost 50% more than the same point last year. Each loan tells its own story: a first-time buyer finally getting keys, a growing family finding more space, a retiree downsizing with confidence.
Loan Officer & Market Expansion
Behind these numbers is the growth of our team. With 29 new loan officers and licenses added in five more states, our local expertise now extends further than ever. That means more communities with access to NewFed’s trusted guidance, faster approvals, and a family-first culture that puts people at the center of every transaction.
Smoother Closings, Happier Clients
When the process is smooth, everyone feels it — clients breathe easier, Realtors celebrate faster, and loan officers get to focus on relationships instead of roadblocks.
Efficiency Gains and First eClose
So far this year, our operations team has reduced processing times by more than 15%, while boosting efficiency by nearly 40%. For clients, that means less waiting and more celebrating.
We also celebrated our first eClose this year and saw record adoption of nCino, a digital platform that streamlines steps and cuts down on errors. Every improvement is aimed at the same outcome: closings that are faster, cleaner, and more collaborative — allowing sales and operations to move in sync and keep momentum flowing.
Staying Connected, Building Confidence
Momentum thrives when people are engaged. That’s why our marketing team has expanded outreach in ways that connect more clients and Realtors to NewFed than ever before.
So far this year, monthly newsletters have reached 70,000+ contacts with strong open rates, while a new weekly Realtor update goes out to 22,000 agents nationwide. These aren’t just sends — they’re conversations, with engagement rates consistently outperforming industry benchmarks.
Engagement Above Industry Averages
Behind the scenes, 83 automated journeys are nurturing prospects into applications, while Customer Intelligence alerts have already fueled over $29 million in funded volume. And with a brand-new recruitment website launching this month, it’s never been easier for loan officers to explore how they can put their own momentum in motion at NewFed.
Innovation & Security Behind the Scenes
Momentum is only possible when the systems powering it are reliable and safe. Our IT team works 24/7 to make sure that’s the case.
AI-Driven Automation and Cybersecurity
So far this year, they’ve blocked thousands of cyber threats, filtered millions of emails, and maintained more than 160 systems with near-perfect uptime. They’ve also introduced AI-driven automation inside Encompass, cutting down on manual work so employees can focus on what matters most: serving people.
It’s progress you might not always see, but you feel it in every faster response, smoother file, and more confident client.
One Spark Fuels Another
Momentum is contagious. When sales bring in clean files, operations moves faster. When operations moves faster, Realtors trust more. When Realtors trust more, referrals grow. And all of it is supported by marketing visibility and IT reliability that make growth possible.
That’s the essence of Momentum in Motion. Every department pushing forward in unison toward one shared goal. And with three full months left in the year, we have the opportunity to finish strong and surpass expectations.
At NewFed, momentum isn’t just numbers, it’s people, progress, and partnership. And together, we’re just getting started.
Connect With Us
Whether you’re a homebuyer exploring your options, a Realtor looking for a trusted partner, or a loan officer ready to take the next step in your career — NewFed Mortgage is here to move forward with you. Discover what Momentum in Motion can mean for your journey today!
