Rich started his mortgage career over 21 year ago and has used his expertise in mortgage lending to offer his customers reliable personalized and professional service. He strategizes with each of his clients to structure the perfect loan program that is specific to their needs and is knowledgeable to understand that each mortgage loan scenario is different. Rich prides himself on exceptional customer service. His clients have access to contact him at all times of the day, night or weekends and his philosophy is that he will always make time for his clients through every step of the process. He understands the importance of closing transactions on time, if not early, and does what it takes to get things done. He truly cares about his client’s needs and consistently receives recommendations and referrals from satisfied past clients. Rich is a native of Massachusetts, has a Bachelor’s Degree in Business Management from Merrimack College, and has worked for several large regional and national lenders prior to joining NewFed Mortgage. He resides in Dracut with his wife and two children.